General Pattern:
- Locate the problem by ranking possible causes.
- Verify the presence of the most probable cause.
- If present – fix the problem, otherwise verify the existence of the next possible cause.
First try to distinguish System problem or Method Problem
HPLC System Components
- Pump
- Injector/ Autosampler
- Column
- Detector
- Data System/Integrator
Method vs. System Troubleshooting
System Parameters
- Flow stability
- Backpressure
- Clogging
- Detector problems
- Injection suitability
Method Parameters
- Flow rate
- Eluent composition
- pH &pH modifier (type)
- Injection volume
- Temperature
- Gradient profile
System Parameters
Simple preliminary verification of system setup can save time
Solvent | Degasser | Pump | Auto sampler | column | Detector |
Bottle fill-in Inlet filter date | Flush if solvent change >15 mL | Back pressure Flow stability Check-valves | Vial fill-in connections cross-contamination | Column type connections | Wavelength |
Categories of Column and System Problems
- Pressure
- Peak shape
- Retention
- Detection
I. Pressure Issues
Column observations | Potential Problems |
High pressure | Plugged frit Column contamination Plugged packing |
Low pressure | Leak Flow Incorrect |
Determining the Cause and Correcting High Back Pressure
Many pressure problems are due to blockages in the system.
If Column pressure is high:
- Back flush column – Clear “dirty” frit surface
- Wash column – Eliminate column contamination and plugged packing
- – high molecular weight/adsorbed compounds
- – precipitate from sample or buffer

Column Cleaning
Flush with stronger solvents than your mobile phase
Use at least 25 mL of each solvent for analytical columns
Reversed-Phase Solvent Choices in Order of Increasing Strength
- Mobile phase without buffer salts
- 100% Methanol
- 100% Acetonitrile
- 75% Acetonitrile:25% Isopropanol
- 100% Isopropanol
- 100% Methylene Chloride*
- 100% Hexane*
* When using either Hexane or Methylene Chloride the column must be flushed with Isopropanol before returning to your reversed-phase mobile phase.
Prevention Techniques for column problems
Use column protection
- In-line filters
- Guard columns
- Filter samples
- Filter buffered mobile phases
- Sample clean-up (i.e. SPE)
- Appropriate column flushing
II. Peak Shape Issue
What Are Common Peak Shape Issues?
- Split peaks
- Peak tailing
- Broad peaks
- Many peak shape issues are also combinations – i.e. broad and tailing or tailing with increased retention
- Symptoms do not necessarily affect all peaks in the chromatogram
- Each of these problems can have multiple causes
Peak Splitting Caused By Disrupted Sample Path
- Flow Path Disrupted by Void
- Sample Allowed to Follow Different Paths through Column
- Poorly Packed Bed Settles in Use
- High pH Dissolves Silica

Split Peaks from Column Contamination
Column: Stable Bond SB-C8, 4.6 x 150 mm, 5 μm Mobile Phase: 60% 25 mM Na2HPO4, pH
3.0 : 40% MeOH Flow Rate: 1.0 mL/min
Temperature: 35°C Detection: UV 254 nm Sample: Filtered OTC Cold Medication:
1.Pseudoephedrine 2. APAP 3. Chlorpheniramine
Peak Tailing, Broadening and Loss of Efficiency
May be caused by:
- Column “secondary interactions”
- Column contamination
- Column aging
- Column loading
- Extra-column effects

Peak Tailing – Column Contamination

Trick: Reverse Column and Run Sample –If Improved, Possible Cleaning Will Help -No improvement-Column Damaged and Needs to be Replaced
Peak Shape: Fronting Peaks

Causes: Column Overload
Peak Shape: Broad Peaks
All Peaks Broadened:
- Loss of Column Efficiency.
- Column Void.
- Large Injection Volume
Some Peaks Broadened:
- Late Elution from Previous Sample (Ghost Peak).
- High Molecular Weight.
- Sample – Protein or Polymer.

III. Changes in Retention Time
Changes in Retention Can Be Chemical or physical May be caused by:
- Column aging
- Column contamination
- Insufficient equilibration
- Poor column/mobile phase combination
- Change in mobile phase
- Change in flow rate
Mobile Phase pH and pH Buffers Why Are These So Important in HPLC?
pH Effects Ionization
- Silica Surface of Column
- Sample Components of Interest
Buffers
- Resist Changes in pH and Maintain Retention
- Improve Peak Shape for Ionizable Compounds
Effects Column Life
- Low pH strips Bonded Phase
- High pH Dissolves Silica
Importance of pH and Buffers
- pH is an effective tool for adjustment of selectivity and retention
- pH can be used to optimize the resolution
- Reversed phase packaging are most stable between pH’s 2 – 8.
- Don’t Forget – Match Column to pH of mobile phase for maximum column lifetime.
IV. Detection Issues
Recognize Where the Problem Originates
- Is it a consequence of technique?
- Is It expected due to use of certain mobile phase components?
- Can it be corrected by adjusting detector parameters?
Drifting Baselines

- Detector (UV) not set at absorbance maximum but at slope of curve
- Gradient Elution
- Temperature Unstable (Refractive Index Detector)
- Contamination in Mobile Phase
- Mobile Phase Not in Equilibrium with Column
Baseline Noise

Ø Mobile phase solvents immiscible
Ø Air trapped in system
Ø Air bubbles in detector
Ø Detector cell contaminated (even small amounts of contaminants can cause noise)
Ø Weak detector lamp
Conclusions
HPLC column problems are evident as
- High pressure (prevention better than the cure)
- Undesirable peak shape
- Changes in retention/selectivity
Often these problems are not associated with the column and may be caused by instrument and chemistry issues.
- pH of mobile Phase
- Instrument Connections
- Detector Settings
- Metal Contamination